Intercultural Communication in Australia and New Zealand

Question: Discuss about the Intercultural Communication in Australia and New Zealand. Answer: Introduction: The world is becoming a global community, and the need for cross cultural and intercultural communication is gaining importance in the multicultural society of Australia. The relationship between professional communication and organizational communication and the outcomes of an employees job satisfaction are due the consistency of communication across cultures. According to the researcher, the Japanese Businessmen needs to understand the importance of Intercultural communication in respect to pursue it businesses in Australia and New Zealand (Samovar et al., 2014). Intercultural communication is the huge range of problems that consists in communicating different religious, ethnic, social and educational backgrounds. Therefore, Intercultural Communication plays a vital role in sharing ideas, technologies and thoughts over cross-cultural boundaries. According to the researcher, the various ways to communicate with Australians and New Zealanders are as follows: Do not speak about racism: Australians and New Zealanders are very proud of their culture, heritage and legacy. Australians do not like to exploit racism. They simply never accept to address someone or refer him or her by racially pejorative names. Equality in Culture: There is a culture of equality prevailing within the Australians. They are very much friendly in nature and can even talk to strangers with courtesy and manner. It is considered rude if an individual seat in the back of Taxi while travelling alone which indicates that the person his hurting the feelings and not maintain equality of the culture (Neuliep, 2014). Do not be late: Australians and New Zealanders are very much aware of their time schedules and they are very much strict towards it. They do not want people to be late as they are quite punctual with timings. Therefore, it is necessary to know meetings time before hand and always try to keep the meeting short, simple and sharp (Carbaugh, 2013). Casual Conversation at Workplace: The Australians like to keep their meetings shorts and simple. The casual conversation may start at the lunch meetings where there is a huge scope to talk about mutual interest and topical subjects (Buhrig, House ten Thije, 2014). Lack of Hierarchies: The level of hierarchy does not exist in much number of offices in Australia. The reason behind this as most of the organizations ensures encouragement to provide same level engagement and respect with all of their employees respectively. Therefore, it is mandatory to treat all of their employees equally in terms of gratitude and courtesy (Martin Nakayama, 2013). Perception Checking: It is necessary for the Japanese businesspersons to know about all the perceptions of its employees in their new branch of the company. By gaining proper perception the businessperson will be able, understand the behavioral pattern and characteristics of its employees effectively. Therefore, before entering into a new segment of intercultural relationship adequate amount of knowledge in perception checking is required (Mindess, 2014). Listening Effectively: According to the researcher, it is necessary to understand the way people talk and communicate in Australia and New Zealand and listen to them respectively. Therefore, it will provide the businessperson to gain adequate amount of information and will help him/her to communicate more effectively with them (Buhrig, House ten Thije, 2014). Giving Feedback: One of the most important parts of any communication is to provide good amount of feedback to the person they are communicating. Therefore, proper feedback is necessary for the businessperson to gain valuable thoughts about the people of Australia and it will imitate good flow of intercultural communication (Martin Nakayama, 2013). According to the researcher all, the above-mentioned points are necessary to take into consideration while communication. Importance of Intercultural Communication in Australia New Zealand: The development of globalization in the world is creating an urge of Intercultural communication globally. Intercultural communication has played a huge part in most of the international summit by sharing of business views, economic activities, technological innovations and political scenarios. Moreover, people are much more frequently involved in situations where there is a need of intercultural communication. Several components of Intercultural communication are required to be highlighted to the businessperson. The businessperson needs to understand the global aspect of intercultural communication that includes the situation of the communication itself for example, the social roles played by individuals and their participation in expected norms of interaction, interpretation, and they way they construct and share their sense of communication towards reality. Various stereotypes entertain themselves as individuals and often form members of social groups. The improvement of verbal an d non-verbal behaviors is done with the help of intercultural communication. All the attitudes, beliefs and values they share with the social group must be properly evaluated by the businessperson (Asante, Miike Yin, 2013). In Australia and New Zealand, there is higher need of Intercultural communication as both of these countries represent different culture of peoples and they are always interacting with different languages and values of different people. They both form one of the world most multicultural societies. However, many of us are ignorant of our own unique cultural backgrounds when we try to communicate ourselves with others, therefore when other people not intentionally break particular rules and disappoint or offend we start to be aware of them respectively. According to the researcher, intercultural communication would inspire corporate cultures, human rights officer, educational staffs and government officials to develop and maintain global organizations (Sorrells, 2015). According to the researcher, the businessperson can improve it communication with the help of the following measures: The businessperson needs to have some knowledge of the cultures, institutions and organizations and the history of the people living in Australia and New Zealand. Adapting the behavior of that country the businessperson is travelling that includes of not being offended if someone unwillingly disappoints or does something that the businessperson may find difficult to accept (Casmir, 2013). The best way to understand a situation is to understand what other wants to say. The businessperson needs to understand the expectation of people of Australian and New Zealand and take measures to solve conflicts and issues respectively (Sorrells, 2015). The most important factor is that the businessperson must not be afraid towards apologies. The fastest and easiest way towards effective communication is to apologies and then solves all the queries respectively (Hua Kramsch, 2016). The businessperson must take help from local television to learn about behavioral issues of the people and all the norms prevailing in that country (Casmir, 2013). It is concluded, there are numerous changes that are emerging on the field of communications which resulting from the change of demographics of several communities in which the business operates. The cultural identity is one of the most important parts of intercultural business communication. According to the researcher, all the above-mentioned points and recommendation will benefit the businessperson to take adequate steps while communicating effectively with the Australians and New Zealand people in the workplace. Moreover, the businessperson will also understand the importance of intercultural communication in Australia and New Zealand. Moreover, how the people of these countries behave in the workplace and understanding of their social customs. References: Asante, M. K., Miike, Y., Yin, J. (2013).The global intercultural communication reader. Routledge. Buhrig, K., House, J., ten Thije, J. (2014).Translational action and intercultural communication. Routledge. Carbaugh, D. (2013).Cultural communication and intercultural contact. Routledge. Casmir, F. L. (2013).Ethics in intercultural and international communication. Routledge. Hua, Z., Kramsch, C. (2016). Symbolic power and conversational inequality in intercultural communication: An Introduction.Applied Linguistics Review,7(4), 375-383. Martin, J. N., Nakayama, T. K. (2013).Experiencing intercultural communication. McGraw-Hill Higher Education. Mindess, A. (2014).Reading between the signs: Intercultural communication for sign language interpreters. Nicholas Brealey Publishing. Neuliep, J. W. (2014).Intercultural communication: A contextual approach. Sage Publications. Samovar, L. A., Porter, R. E., McDaniel, E. R., Roy, C. S. (2014).Intercultural communication: A reader. Cengage Learning. Sorrells, K. (2015).Intercultural communication: Globalization and social justice. Sage publications.